FAQ

We have listed below the most Frequently Asked Questions, please click on the questions to reveal the answers and should you have any other questions then please feel free to Contact Us

How long can I book the Limousine for?

Normally, the limousine is booked by the hour e.g. the 1 hour hire will start at the allocated time on the booking forms (the standard pick up address) additional pick ups within this time count towards your 1 hour hire. Advice would be to ensure that most or all of the passengers are collected at the same address.

Do you wait around for photos at a wedding?

As a professional company ensuring that the best possible service is available to all of our customers, we will wait at the church/venue for photos. This will need to be pre-booked in to ensure that the available time frame is available. We would expect that all car photos are done closer to the front of the photograph proceedings and not at the end.

Can we buy alcohol from you?

Unfortunately as we do not possess a licence to sell alcohol we wont be able to but included in the price of your hire is a complimentary bottle of bubbly.

 

Can we decorate the car for a surprise?

As we are not party poopers and always ensure good customer service, it is perfectly fine to decorate the interior of the car with balloons etc. This can be done 10 minutes prior to pick up and suggest that no sticky tape/snow spray/glitter spray or any other spray is put on the windows, paintwork or upholstery.

Can I view the cars?

Yes of course, we readily give advice that you view the cars. This is to ensure that you know what you are paying for and completely happy.

I am having a different tone of pink for my wedding theme, will you have the right ribbon colour?

The chances are we will have the right ribbon and bow colour in stock as we stock a varied level of colours and shades to suit. We would always advise that you send in a small colour swatch to us to ensure that the match is perfect. You can get your colour swatch in from your florist or venue decorators.

Can I view your licenses, insurance and driver CRB documents?

As a matter of a legal necessity we are fully licensed, insured and all drivers have passed a CRB check so we have no problem at all in showing you a copy of the documentation we hold. Naturally this wont be able to removed off our premises for security reasons.

My daughter is having your limo for her prom, can she bring her own CD?

As our music is probably not the taste of the younger generation – Yes any person can bring their own CD into the car to be played but this is done at your own risk and we accept no responsibility for loss or damage.